Sach · Refund policy

Refund policy

Tips are voluntary

Tips are gifts to support Sach, so they are normally not refundable.

Mistakes we will fix

If you were charged twice, charged the wrong amount, or the payment went through by accident, tell us within 7 days and we'll refund it in full. Please include the payment date, amount and the payment ID shown on your Razorpay receipt or bank message.

How refunds are paid

Refunds go back to the original payment method through Razorpay and usually reach your account in 5 to 7 business days, depending on your bank. If a payment failed but money left your account, the bank or Razorpay normally reverses it automatically within a few days.

Ask for a refund

open an issue on GitHub.

Last updated 12 November 2026.